I make your life easier
We map your processes, suggest and implement a flow focused on retaining your customers and achieving your objectives.
Solutions with WhatsApp
Don't keep your customers waiting for an answer any longer. Inform and collect information to make life easier for human agents.
Save and Optimize
By automating repetitive interactions, you save yourself and your employees time, which can be used to create value.
We help companies with the
implementation and maintenance of automation.
Frequently Asked Questions about Service Automation Management
The deadline varies according to the complexity of the project. For all projects, we send you the deadlines for each stage in days, prior to contracting.
The first approval is usually between 7 and 10 days.
First, I’ll talk to you to understand which process you want to optimize.
The budget is sent and calculated taking into account the complexity and number of conversation flows to be automated.
First we’ll talk to you to understand your needs. Then we’ll send you a quote for your case.
Once the client has accepted the quote, we’ll map out the processes in more detail, i.e. the conversations between your team and the clients.
We’re going to put together a flow, as if it were a house plan, for you to approve and also to give your opinion.
Then we’ll configure the system for the approved flow and finally call your WhatsApp number.
In the final phase, if necessary, we will train you or your team to use the system’s control panel on a day-to-day basis.
No, you don’t need a website.
There is 1 month of free support included in the project budget that we will send you.
We’ll also give you the monthly support fee, if you want to contract it, after the first two months.
Consider the following investments:
1 – automation project, its planning and implementation;
2 – the tool’s monthly fee, i.e. your service flow needs to be hosted on a market tool, just like a website needs hosting.
3 – monthly support fee, optional depending on the complexity and changeability of your process.
We work with payment of 50% up front and 50% after final approval on the test number and before the flow is implemented on your WhatsApp number.
Alternatively, you can pay in 3 installments by credit card.
The service is NOT for sending mass messages to strangers, like spam.
We are not a tool.
We are professionals who will work on implementing existing tools and technologies to automate your customer service.
We’re going to suggest hiring tools. They vary according to the needs of your project.